PRIVACY POLICY

This Privacy Policy explains how Braqett collects, uses, stores and protects personal data when you visit our website, contact us or work with us.

1.⁠ ⁠Who We Are

Braqett is a digital marketing business based in Cyprus and operates as the trading name of Braqett. The person or company operating under the Braqett name is responsible for the personal data described in this Policy.

Legal name: Braqett
Email: hello@braqett.com
Website: www.braqett.com
You can contact us at the email address above with questions about this Policy or your personal data.

2.⁠ ⁠What Information We Collect

The information we collect depends on how you interact with us. It may include:
Your name, email address, telephone number, business name and job title.
Information you provide through our contact form, by email or during a conversation about your business and the services you need.
Information needed to prepare proposals, carry out client projects, communicate with you and issue invoices.
Technical information generated when you visit our website, such as your IP address, browser and device information, and information collected by any cookies or website tools we use.

Please do not send sensitive personal information through our contact form unless we have specifically asked you to provide it through an appropriate channel.

3.⁠ ⁠How and Why We Use Your Information

We use personal data for the following purposes:
– To respond to enquiries and prepare proposals.
When you contact us, we use the information you provide to understand your needs, reply to you and discuss a potential project. We do this to take steps at your request before entering into a contract or because we have a legitimate interest in responding to business enquiries.

– To provide our services.
If you become a client, we use the information needed to carry out the agreed work, communicate about your project and manage our relationship. Our legal basis is the performance of a contract or, where you represent a business, our legitimate interest in managing that business relationship.

– To manage payments and meet legal obligations.
We use relevant information to issue invoices, maintain financial records and comply with applicable legal requirements.

– To operate and protect our website.
We may process technical information to keep the website functional and secure. We do this based on our legitimate interest in operating and protecting our website.

– To send marketing communications.
Where we send marketing communications, we do so with your consent when consent is required, or on another lawful basis where permitted. You can opt out at any time.

– To use optional analytics or advertising technologies.
Where these technologies are used on our website, we ask for consent before using them when consent is required.
Where we rely on legitimate interests, we consider those interests alongside your rights and expectations.

4.⁠ ⁠Contact Form Enquiries

When you submit our contact form, we use the information you provide to review your enquiry and contact you about it. Sending an enquiry does not automatically subscribe you to marketing emails.
Some form fields may be required so that we can respond. If you do not provide the required information, we may be unable to process your enquiry.

5.⁠ ⁠Marketing Communications

If you choose to receive marketing communications from Braqett, we may use your contact details to send them. Where consent is required, we ask for it separately from your general service enquiry.
You can opt out at any time by using the unsubscribe option in a marketing email or by contacting us at hello@braqett.com. Opting out of marketing will not stop communications needed to respond to an active enquiry or provide an agreed service.

6.⁠ ⁠Cookies and website technologies

Our website may use cookies or similar technologies to operate properly, remember your choices, understand how visitors use the site or measure advertising.
Cookies that are strictly necessary for the website or a service you request may be used without consent. Where consent is required for optional analytics or advertising technologies, we ask for it before using them. You can change or withdraw your choice through the website’s cookie settings, where available.
The cookies and technologies used on our website may change as we update the site. Where applicable, information about specific cookies and their purposes is provided through our cookie settings or cookie notice.

7.⁠ ⁠Who We Share Information With

We may share personal data with providers who help us run our website and business or deliver agreed services. These may include website hosting, contact form, email, cloud storage and project management providers, as well as accountants and professional advisers.
We share information only where needed for those purposes. We may also disclose information when required by law or when necessary to establish, exercise or defend legal claims.
We do not sell personal data submitted through our contact form.

8.⁠ ⁠Transfers Outside the European Economic Area

Some of the providers we use may process personal data outside the European Economic Area. Where this happens, we use transfer arrangements permitted by applicable data protection law, such as an adequacy decision or appropriate contractual safeguards.

9.⁠ ⁠How Long We Keep Your Information

We keep personal data only for as long as necessary to respond to enquiries, provide our services, manage our business relationship and meet any applicable legal obligations. The period depends on the nature of the information, the reason it was collected and whether we need to retain it for accounting, legal or dispute-resolution purposes.
When personal data is no longer needed, we delete or anonymise it where reasonably possible.

10.⁠ ⁠How We Protect Your Information

We use reasonable technical and organisational measures to protect personal data from unauthorised access, loss, misuse and disclosure. We limit access to people and providers who need the information for a legitimate purpose.
No method of online transmission or storage can be guaranteed to be completely secure.

11.⁠ ⁠Your Rights

Subject to applicable law, you may have the right to:
– Request access to the personal data we hold about you.
– Ask us to correct inaccurate information.
– Ask us to delete your information in certain circumstances.
– Ask us to restrict certain uses of your information.
– Object to processing based on legitimate interests.
– Request a copy of information you provided in a portable format, where applicable.
– Withdraw consent at any time where we rely on consent.

To make a request, email us at hello@braqett.com. We may ask for information reasonably needed to verify your identity.
You also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus or another competent data protection authority, where applicable.

12.⁠ ⁠Links to Other Websites

Our website may link to websites or platforms operated by other organisations. Their handling of personal data is covered by their own privacy policies.

13.⁠ ⁠Changes to this Policy

We may update this Privacy Policy when our website, tools, services or legal obligations change. The current version will be published on this page with an updated date.

14.⁠ ⁠Contact

If you have a question about this Privacy Policy or how Braqett handles personal data, contact us at hello@braqett.com.